If you just heard a loud bang from the garage and now the door won't open — or the opener is straining and barely lifting it — you almost certainly have a broken spring. This is one of the most common calls we get, and it's rarely an emergency in the sense of danger to your home, but it does mean the door is effectively stuck until the spring is replaced.
If you just heard a loud bang from the garage and now the door won't open — or the opener is straining and barely lifting it — you almost certainly have a broken spring. This is one of the most common calls we get, and it's rarely an emergency in the sense of danger to your home, but it does mean the door is effectively stuck until the spring is replaced.
The good news is that a broken spring is a well-understood, routine repair for a professional with the right equipment. The bad news is that it's genuinely one of the more dangerous DIY repairs in home maintenance, because the remaining tension in the system (and in the second spring, if only one broke) can cause serious injury if handled without training.
First, don't try to force the door open using the opener — that puts extra strain on the opener's drive system and can cause further damage. If the door is stuck in an open position and you need to secure the garage, it can often be manually walked down with the emergency release, but we'd rather talk you through that safely over the phone than have you guess.
Once we're on site, we confirm which spring type and size your door uses, check the cables and drums for related wear, and replace the spring (or both springs, if applicable) with correctly sized hardware. Most broken spring repairs are completed in under an hour.
Do not attempt to remove, wind, or replace a garage door torsion or extension spring yourself. These springs store enough energy to cause severe injury if they release unexpectedly, and the tools required to handle them safely are specialized for a reason. If you have a broken spring, the safest and most practical step is to leave the door closed (or wherever it currently is) and call a professional.
Send a few details and we'll call you back to confirm a time. If it's urgent, call 317-509-9873 directly.
No. With a broken spring, the opener is trying to lift the full weight of the door on its own, which can damage the opener and, in some cases, cause the door to fall unexpectedly. Treat the door as out of service until the spring is replaced.
Sometimes, using the manual emergency release to lift the door by hand with help — but a door with a broken spring is very heavy and this should be done carefully. If you're not confident doing this safely, call us and we'll talk you through your options.
We prioritize broken spring calls because they leave a garage door completely inoperable. Same-day appointments are available in most cases.
Call now for a straight answer and a real appointment window — or send us a quick request and we'll call you back.